v1.0.0

🍾 Sidecar CX v1.0.0 Public Launch

Using an earlier version of Sidecar CX is not recommended, as you may miss critical security updates. Additionally, rolling back to a previous version can lead to compatibility issues due to database migrations.

We recommend upgrading to the latest version at your earliest convenience to ensure optimal performance and security.

View the latest version of Sidecar CX

We’re proud to announce the launch of Sidecar CX v1.0.0, marking our transition from beta to open availability. After months of collaboration with our early adopters, Sidecar CX is now ready to help businesses everywhere redefine how they manage content and engage with their customers.

What is Sidecar CX?

Sidecar CX is an AI Agent platform designed to help businesses organize, enhance, and deliver their knowledge with ease. Here’s what makes it stand out:

  • Centralized Content Indexing: Seamlessly integrate content from websites, internal documentation, and third-party repositories into a single, unified platform. We use a powerful, efficient, custom built Retrieval-Augmented Generation (RAG) framework.
  • AI-Powered Interactions: Use customizable AI Agents to answer questions, trigger actions, and even serve your customers directly on your site or app.
  • Insight-Driven Improvement: Review customer interactions to identify documentation gaps, improve frequently asked questions (FAQs), and enhance your content strategy.
  • Always-On Support: Deliver 24/7/365 customer assistance with AI Agents that work around the clock.

Whether you’re managing internal knowledge or building customer-facing tools, Sidecar CX gives you the flexibility and control to make your content work for you.

Built with Privacy in Mind

At Sidecar CX, we prioritize your privacy and data ownership:

  • Your Data, Your Control: You own your content and decide how it’s used.
  • Transparency First: We never sell your data—our focus is on providing a secure and trusted solution.
  • Flexible Deployment: Use Sidecar CX for internal, privacy-sensitive content or public-facing applications—whatever suits your needs.

We believe technology should empower, not compromise.

Key Features of Sidecar CX

Here’s what you can expect from our platform:

  1. Seamless Setup: Deploy AI Agents on your site quickly and efficiently.
  2. Powerful Insights: Analyze conversations to uncover patterns, fill documentation gaps, and improve your customer experience.
  3. Customer Engagement: Offer intelligent, accurate responses to customer queries in real-time.
  4. Scalable Solutions: Whether you’re a small business or a large enterprise, Sidecar CX adapts to your needs.
  5. 24/7 Availability 365 Days a Year: Provide consistent support regardless of time zones or working hours.

What’s Next for Sidecar CX?

This is just the start. We’re committed to ongoing innovation and have plans to introduce:

  • Expanded Integrations: Broaden your capabilities with connections to more platforms and tools.
  • Advanced AI Enhancements: Deliver even more powerful and intuitive AI-driven interactions.
  • Customization Options: Tailor Sidecar CX to better align with your brand and workflows.

We’re listening to your feedback and continuously working to make Sidecar CX even better.

A Thank You to Our Community

To everyone who participated in our beta program: thank you for trusting us with your time, insights, and feedback. Your contributions have been instrumental in shaping Sidecar CX into the platform it is today.

To new users joining us: 👋 Welcome! 👋 We’re excited to have you on board and look forward to seeing the unique ways you’ll use Sidecar CX to support your teams and customers.

Start Your Journey with Sidecar CX

Ready to take control of your content and elevate your customer experience?

👉 Sign up now and explore Sidecar CX

Thank you for your interest and support—we’re excited to partner with you on this journey.

— The Sidecar CX Team